Specialised procurement agency for the hospitality industry

HBSL stand for Hospitality Businesses Spending Less: in name and in ambition. The reality is, we believe, that you do not have the time to analyse the small print of every contract.
We do.

Why? We love great service, so we do what we are best at so that you can focus on what you are specialise in: maintaining service levels and quality standard of your hotel and restaurant.

How? By uncovering savings within your business. Or, more precisely, by letting us uncover savings within your business for you.

Focus on the big picture. Let us look on the small stuff for you.


Act like Mazda

If you are looking for improving your performance, there are two options: expand resources or streamline the structure. Mazda’s Gram Strategy focuses on the latter: they analyse every component of the vehicle and find ways of making it lighter, even by a few grams, but preserving its performance. Little savings add up as they proved with the fourth generation of Mazda MX-5, which was 100kg lighter than its predecessor. They’ve created a superstar lightweight roadster. According to its website, Mazda MX-5 is still the best selling two-seater sports car ever.

In the world of motoring, Mazda became a hallmark of smart improvement. I came up with HBSL, a way of applying their strategy to businesses, helping them become hallmarks of improvement within the hospitality industry. 

HBSL does this by scrupulously analysing critical aspects of the business and finding savings in unexpected places – freeing up cash that can now be spent on funding their competitive advantage.

Contact HBSL
How to survive in the age of living wage by Nicholas Challen available on Amazon


"HBSL takes care of the assessment, sourcing of the best deal and the paperwork – and we can do that for you, too."
Nicholas Challen, Founder

Nicholas Challen spent over 25 years of his career supplying food to hotels and restaurants. Throughout this time he has seen thousands of chefs and hoteliers anxious under time pressure. Their priority is quality of food they serve and so they don’t have time to focus on the paperwork and chase the small print. He noticed that this is where they could benefit from a bit of support and founded HBSL to offer that support exactly.

Whilst businesses focus on maintaining good quality food and service and the running of the business side, including day to day operations, the overheads can get overlooked because just being busy. Creating HBSL was his way of helping businesses spend less, so they are free to focus on keeping high standards. We do not want our favourite hotel and restaurants' staff spending hours chasing paperwork when their electrical contract is due for renewal, because they want the best deal – we want them to spend that time on their next best menu. HBSL saves them that time.

If you want to know more, get in touch or read "How to Survive in the Age of Living Wage" (available on Amazon) where Nicholas Challen discusses his approach in detail.

Buy the book on Amazon